Refund Policy
If you change your mind about the products you have purchased from us, we do not offer a refund.
If an item is faulty then we will meet our legal obligations which may include refunding the purchase price or providing a replacement product provided the item is returned within a reasonable time with proof of purchase. Warranty cases are determined on a case by case basis. We have a 30 day warranty period on all of our pieces. Please note this excludes fair wear and tear.
- Item(s) must be returned within 7 days of purchase.
- Items(s) must be unused and unwashed with all original packaging/tags attached.
- Sale and clearance are not eligible for a refund or exchange.
How do I return an item?
- Email info@buxtonharvest.com
- Include your Order Number (can be found in your order confirmation email) and information around the item(s) you would like to return or exchange.
- We will respond to your email within 2 business days and provide you with a returns form and necessary instructions.
- All returns/credit notes/exchanges will take 2 days to process once items arrive back at our warehouse. We suggest using a trackable service when you send your items back to us.
- All exchanges will be charged with a return shipping fee.